FAQ
Table of Contents
Technical
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What is a “baseline”?
A baseline is a collection of tests, grouped together to create a guideline — for example the Web Content Accessibility Guideline 1.0 — or because they are associated with each other - for example the siteSifter Analytics series of quality tests.
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Which baselines can siteSifter handle?
There are two types of baselines offered by siteSifter - private, or bespoke, which are specified and paid for by organisations or individuals who are clients of Greytower, and public, which currently include:
- WCAG 1.0 'A', 'AA' and 'AAA'
- WCAG 2.0 'A', 'AA' and 'AAA'
- Section 508
- Mobile Web Best Practices 1.0
- siteSifter Analytics
- Broken Links
- Missing ALTs
- Syntax Errors
- PDF Analysis
- Flesch Ease of Reading
For more information of what the various baselines entail, please contact us.
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What is “Analytics”?
The Analytics baseline is a set of tests for best-practice techniques and implementations. It'll check for a number of things which are not necessarily in violation of official guidelines, but which will help you increase the quality of your website. One example is making sure that every page has a title set, and that it is appropriate for the content.
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How many machines can I run siteSifter on?
siteSifter uses a subscription model, not a more traditional licensing one. Each client is allocated a number of users depending on the price plan - a “Gold” subscription give you ten (10), and they can each use siteSifter on as many computers as they wish.
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Can I resume projects from one machine to another?
Yes. You can easily work on a project in the office, close your browser down, commute and resume work when you get home. siteSifter will keep track of who works on which project.
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What are the system requirements?
A web browser which understands HTTP 1.1 - there are no browsers in use today which cannot handle this - and HTTPS/SSL. Most modern browsers come with such support, although you may need to recompile Lynx with the proper libraries. Your system administrator should be able to help.
We require no specific operating system, nor do we require any specific browser. siteSifter is designed to adapt itself to most any form of environment from high-end desktop browsers to voice and Braille systems.
It also works with mobile browsers, and place no demands on the size of screen. It has low bandwidth needs, and does not place a burden on your system's memory. Our recommended solution would be the most recent version of Opera with CSS, images and JavaScript enabled, but you can use siteSifter with almost any configuration.
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Which report formats can siteSifter handle?
This is a difficult question to answer - we add report formats fairly often. The standard formats, however, are HTML, XHTML, generic XML, CSV, ODF, Microsoft Word®, Microsoft Excel®, and Adobe PDF.
In addition a number of specialised formats exists, and we are always willing to help develop new types. This way you could, for instance, have XML output which fit into other tools of your choice.
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What is a "generic" report format?
The "generic" reports come in two flavours. First, the document focused: HTML, XHTML, ODF, PDF and MS Word, and secondly the data formats: CSV and Excel.
The first group contains reports written in a human-readable way, complete with prose, references, headers, tables of content, and so forth. The type is indicated in its name: the "Generic HTML" report is a human readable report written in HTML 4.01 Strict. The "Generic Word" report is the exact same report, but in Microsoft Word.
The second group are data-focused formats; basically listing all issues found by a test. The "Generic CSV" is subsequently a list of issues, one per line, fields comma separated; the "Generic Excel" format is the same, but saved as Microsoft Excel.
Each format is described in detail in the user manual. As far as supported by the format, each report is created so as to meet accessibility requirements.
User Interface
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Can we customise the user interface?
Yes. At the moment Greytower must do the actual work, and we normally charge a fee for such development. However, each of your users can have a different theme, should you so wish, which includes not only colours and layout but to an extent structure. Contact us for more information.
Financial
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To where do we make invoice payments?
Bank details are always included on the invoice, along with any other information you typically require. If it is missing, please contact us directly.
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What is the VAT rate?
Standard VAT for services is 25 per cent (25%) in Sweden.
Under some circumstances VAT can be omitted entirely. For example if your organization is registered in the European Union with a so-called VAT number, or if you represent an organization within the United Nations.
For more information, please contact us.